DMCOC update to COVID-19
Due to Covid-19, our lobby will now be closed to all clients until further notice.
All scheduled LIHEAP appointments will be completed by phone on the day of your appointment until further notice. If you have questions regarding this, please call (217) 428-2193.
The LIHEAP program will be assisting clients with Power Bills by taking appointments on a 1st come, 1st served basis.
Please call us at (217) 428-2193 to get an appointment.
All appointments will be done over the phone by the head of household.
Please have all required documentation available for your appointment when you receive our call, in order to receive help quickly. No applications will be processed and/or approved without all proper documentation.
Once your phone appointment is completed you will be required to provide documentation before we can process your application. You are also required to download this Universal Signature Page or pick one up from the table outside the lobby, sign and date it and return with your documents.
You can submit all documents and application by bringing them into the office during office hours, emailing them to LIHEAP@dmcoc.org, or mail them to DMCOC, 1122 E Marietta St, Decatur, IL 62521.
If you are submitting physical documents for an application, you will need to bring copies of original documents to the office, place them in one of the manila envelopes provided in the hallway, then slide them under the door. At this time, we will not be making copies of your documents.
If you have any questions please call us at (217) 428-0155.
Items clients must have on the day of their appointments:
- Social Security Cards for the entire household
- Current Power Bill
- Income for the household for the past 30 days (all SSI, SSA, Wages, TANF, Pensions, etc)
- Medical Cards/Medicare Cards (if applicable)
- Link Card (if applicable)
- Current rent receipt or proof of homeownership
Serving Decatur and Macon County for over 55 years
Since 1964 DMCOC has been providing stability to Decatur and Macon County. DMCOC has accomplished this through a wide variety of programs designed to support the community. DMCOC is growing and we are looking for new programs and partnerships to maintain the stability for our clients and to better support the community.
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Please go pick up some of these incredible food items if your household is in need!
Currently all LIHEAP appointments for January are filled. Our next scheduled call in day will be on Tuesday, February 2, 2021. If you have any questions about your current application please wait 45 Business days before calling and checking your status. You can also check your status online with the application number that was given to you at the time of your appointment by going to liheap2020.ilenergyassistance.com/customerinquiry or call us at 217-428-2193.
LIHEAP will open their phone lines for January appointments on Wednesday January 6, at 9:00 a.m. Please call 217-428-2193. 1st come, 1st served until all appointments are filled. NO WALK INS ALLOWED. All appointments must be saved so please write them down. We will not look up appointments at a later date. Please do not leave a message. Continue to call back until you reach an intake worker. Messages will not be checked until all appointments are filled. The need this season is higher than usual so please be patient. We are scheduling as many people as we can. If you don’t get an appointment for January, please check back for details about February appointments later in January.
We're moving! We will be closed December 21, 2020, through January 3, 2021, to move and celebrate the holidays. We will reopen at our new location on the Community Care Campus at 360 E. Marietta St. on January 4, 2021!
Our office is closed today and tomorrow so we can all celebrate Thanksgiving! We will reopen Monday at 8:30 with the same guidelines we’ve had in place to prevent the spread of COVID-19. Everyone at DMCOC hopes you enjoy your Thanksgiving. Stay safe and healthy!
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